Help Centre
We will be here to Support You in 2026 —Every Step of the Way!
At Young Maestro, we believe music education should be joyful and stress-free, not just for students but for teachers too. Whether you’re navigating your first lesson or customising advanced content, our support team is here to help you make the most of the platform.
Get in Touch
Phone Support
Do you have a question or need help? Give us a call. Our team is ready to assist you with any technical or teaching-related queries.
📞 Phone: 0412 631 817
🕒 Available: Monday–Friday, 9 am–5 pm AEST
Email Support
Prefer to write it down? Please send us an email, and we’ll respond promptly with clear and helpful answers.
📧 Email: support@youngmaestro.com
✉️ Response time: within one business day
Live Chat
When we are live in 2026, you can use our real-time chat feature for instant support while using the platform. Click the chat icon in the bottom corner of your screen during business hours.
Self-Service Support - Coming 2026
Knowledge Base
Browse our growing library of how-to guides, FAQs, and teaching tips at your convenience. You’ll find answers to common questions, step-by-step walkthroughs, and advice for getting the most out of your Young Maestro experience.
🔍 Access via the Help tab inside the platform.
Video Tutorials
Prefer to watch and learn? Explore our collection of short video tutorials covering everything from setting up classes to using assessment tools and creating customised lessons.
For School Leaders & IT Teams
Need help with onboarding, system requirements, or technical integration? We’ve got documentation and direct support to make implementation seamless. Contact us directly for tailored assistance.
We’re Listening
Your feedback helps us improve. If you have a suggestion, idea, or concern, we’d love to hear it. Every question, request, or comment helps shape the future of Young Maestro.
Let’s make music education easier, together.